Kickstarter Release Notes

Mid-Pledge over Time Order Refund

Written by Kickstarter | Dec 16, 2025 3:00:00 PM

Creators can now issue partial and full refunds for “Pledge Over Time” (PLOT) payments—even while a backer’s payment schedule is still in progress.

This gives you more flexibility to handle changes or adjustments mid-pledge, without waiting for the full payment cycle to complete.



How it Works:

When you issue a refund, you simply enter the total amount you want to refund. The system automatically determines how to apply it across the pledge schedule.

It will:

  • Cancel any remaining unpaid installments first
  • Refund already collected payments as needed

Example:

For a $150 pledge paid in 3 x $50 increments, with $100 already collected, a $120 refund request would:

1. Cancel the uncollected third increment ($50)
2. Refund the second increment ($50)
3. Refund $20 from the first increment

Smarter, simplified tracking

All refunds are grouped into a single record for easier tracking and clearer reporting, with updated labels across pledge and payment records so both creators and backers can understand what changed.

This update makes it easier to manage refunds during ongoing payment schedules while keeping everything organized and transparent.