---
title: Self-Serve Backer Removal for Live Campaigns
description: Creators can now directly remove backers from both live and successful campaigns, without needing to go through a support request.
---

[Kickstarter Release Notes ](https://start.kickstarter.com/kickstarter-release-notes)

# [Self-Serve Backer Removal for Live Campaigns](https://start.kickstarter.com/kickstarter-release-notes/self-serve-backer-removal-for-live-campaigns)

 Written by [Kickstarter](https://start.kickstarter.com/kickstarter-release-notes/author/kickstarter) | May 18, 2026 7:33:06 PM

Creators can now directly remove backers from both **live and successful campaigns**, without needing to go through a support request.

This update gives creators a faster, self-serve way to manage their community during a campaign, especially when dealing with spam, harassment, or other disruptive behavior.

Previously, removing a backer from a live campaign required submitting a request and waiting for review. That often meant delays for creators who needed to act quickly.

##### Why we made this change

With this update:

- Creators can respond immediately to problematic behavior
- The process is more transparent and predictable
- It reduces friction when managing active communities

This brings the live campaign experience closer to the tools already available after a campaign ends, where creators can refund and remove backers directly.

What’s new

Creators now have **three ways to remove a backer**:

1. Comment actions menu (⋯ next to a backer’s comment)
2. Backer modal (via a backer’s name on a comment)
3. Backer Report flow

##### How it works

**For live campaigns:**

- Select “Remove backer”
- Confirm the action
- The pledge is cancelled, the backer is removed, and they are notified by email

**For successful campaigns:**

- Select “Refund & remove backer”
- You’ll be taken to the existing refund flow with the full refund pre-filled
- The backer is removed once the refund is processed

##### **Backer notifications:**

We’ve updated the notification email so backers clearly understand:

- Their pledge has been cancelled
- The removal was initiated by the creator
- What this means for their contribution

[View full post](https://start.kickstarter.com/kickstarter-release-notes/self-serve-backer-removal-for-live-campaigns)

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